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Cannot Connect to FlexiCapture Web Verification

`Symptom​

You have attempted to use Remote Verification Station and you are receiving an error trying to connect to the application server.

`Cause​

There are number of causes for this, could be connectivity issues, authentication error. This is dependent on the error message you are seeing within the Web Verification Station.

**`Resolution **​

  • Check your connection to the server from your machine you are using the Web Verification Station from. Open a CMD window and type **`'ping ApplicationServerAddress' **without the single quotes.
  • Make sure you are using the right authentication method. Please refer to the following article: [https://drflow.freshdesk.com/a/solutions/articles/44002276326](https://drflow.freshdesk.com/a/solutions/articles/44002276326)