Once the required customer has been selected, navigate down through the hierarchy until you find the list of all metrics
Check the box next to the metric you want to look at
Switch to the 'Graphed Metrics' tab and change the 'Statistic' (SUM is normally the best one) and Period dropdowns to view the data in different ways
Once you've found a metric you would like to alarm on, press the alarm icon in the action section
There are quite a few configuration options to be aware ofPeriod - Over what period should Cardiograph aggregate the metric data. For example, if you selected SUM and a period of 1 hour it would SUM all the data up over the last hour
Threshold type - Static allows you to specify a fixed number (SUM > 1) and anomaly detection uses the AWS in-build ML based monitoring
Under additional configuration you can specify the number of data points. So if you specified 3 out of 4, the alarm would only fire if 3 out of the last 4 hours broke the criteria
Press next
In the configuration of the action, you can specify what happens when the alarm fires. You can specify multiple. The important notification endpoints are:Cardiograph Tier 1 Alarm Prod (Slack notification)
cardiograph-support-notification-alarm-prod (Raise a support ticket in Freshdesk)
Press next
In the alarm, the name uses the convention clientname_**alarmname. You can also add _businesshours on the end so that the alarm is only online in MON-FRI during working hours. E.g. millbrookhealth_foldermonitor_businesshours
You can leave the description empty, however, the description is what is posted into the Slack channel so it is useful. Also, if using the Email Notification alarm the email to and contents are configuring here. Specify the below options on a new line:to: specify the new addresses
