Debugging Mail Attachment Downloader [MAD]
`Symptoms
MAD not downloading attachments.
`Cause
Mail Attachment Downloader Service might not be running or this needs to reinstalled.
`Resolution
Step by step instructions for a 1st line debug of Mail Attachment Downloader
- Check that the MailAttachmentDownloaderService Windows service is running
- Open the MailAttachmentDownloader application and check that a connection can be made to the mailboxGo to Settings
- Click **
Test Connection** - You should see a status of **
Login Successful **in the black bar.  - Press **
Connect and Download** to see if a mail download can be executed manually 